Our Routecheckers are responsible for verifying the delivery, and the quality of the delivery, when we are distributing a directory in a particular area. Routecheckers need to have a telephone line with line rental paid to BT, and a Broadband internet connection.

Routecheckers are responsible for telephone checking approximately 25 of our delivery routes on a particular distribution. Most Routechecking is done in the evening from about 5.00 pm until 8.00 pm although occasionally you will be required to make some calls during the day, for example business customers.

Full training is given on how to make the calls but it is very straight forward and involves accessing the telephone numbers via our website portal, asking the customer whether they have received their new directory and, if they have, how it was delivered. All responses are submitted on a web form.

Our Routecheckers have to be available most evenings to do checking during a 14 day period when the directory distribution is taking place. However, it is flexible work and many of our Routecheckers work part-time or have family responsibilities, but wish to earn some extra money.

When making the calls Routecheckers are required to enter a prefix so that calls are routed via our Telecom company. We therefore pay the cost of all calls and they are logged for auditing purposes.

If you are interested in becoming a Routechecker, please complete our application form.